At Suite Spot LV, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or book one of our properties.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better service and improve your experience. This may include:

Personal Information: Name, email, phone number, billing address, and guest details when you book a property or contact us.

Booking Information: Check-in/check-out dates, number of guests, property preferences, and services selected.

Payment Information: Credit/debit card details, billing information (processed securely via third-party providers).

Communication: Emails, messages, and customer service inquiries.

Device & Usage Data: IP address, browser type, access time, and pages viewed (via cookies and analytics).

2. How We Use Your Information

We may use the information collected to:

Process and confirm bookings.

Provide customer support and respond to inquiries.

Personalize your stay and recommend relevant services (e.g., airport pickup, early check-in).

Improve our website and service experience.

Send updates, promotions, or reminders (you can opt out at any time).

3. How We Share Your Information

We do not sell or rent your personal information.

We may share your data only with:

Trusted Service Providers (e.g., payment processors, property cleaning teams).

Legal Authorities if required to comply with the law or protect our business and customers.

Platform Integrations (e.g., calendars, messaging systems) to provide you with streamlined service.

All third parties are required to uphold strict confidentiality and security standards.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic.

You can manage cookie settings via your browser, but disabling cookies may limit certain features of our site.

5. Your Rights & Choices

You have the right to:

Access or request a copy of your personal data.

Correct or update your information.

Request deletion of your data (where legally permitted).

Opt out of marketing communications.

To exercise your rights, please contact us at [[email protected]] or use the contact form on our Contact Us page.

6. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Our website uses HTTPS encryption and trusted third-party payment processors to ensure secure transactions.

7. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies before submitting any information.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or technological requirements. The updated version will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:
📞 Phone: (725) 248-8736
🌐 Website: [email protected]